Help CenterAdvanced Groom Services allow you to create customized grooming service types that can be added directly to appointments as primary services rather than as add-on Other Groom services. This gives facilities more flexibility when scheduling and tracking grooming appointments, while also making it easier for staff to see exactly what service a pet is receiving on the dashboard, schedules, and calendars. Each service can have its own duration, staff instructions, reporting category, and commission settings, helping streamline both scheduling and payroll processes.
Click on Setup, System Options, Global tab and check the box to Enable Advanced Services. Click Save.
Next, click on Setup, Lists, Grooming Services.
The Bound to type tells the system how to designate it on the schedule and reports. For example, if you have Bath long haired dogs, you can bind it to Bath. If you have Anal glands, you can bound it to Other Groom. You can also add staff instructions here and default duration (the length of the appointment). Be sure to hit Save.
You are able to setup an unlimited list of service options. An example list may be:
Anal glands
Bath - short hair dog
Bath - medium hair dog
Bath - long hair dog
Bath with Board appt
Bath with Daycare appt
Full groom with anal glands, nail trim, ears plucked/cleaned
Sanitary Trim
Face, feet, fanny trim
Flea and tick treatment
Please note: This list will include the system default services Bath, Groom, Nail trim and Other Groom. You are not able to change the Bound to for these services.
Choosing the Bound to service adds it to that count on the schedule and reports.
Now you are ready to use them on appointments.
Grooming appointment - Click on Choose.
For Board and Daycare appointments, go to Departure Services and click Choose.
The next screen will show all of your services that you have assigned to the Groom module. You can choose multiple services, assign the employee, adjust rate and duration as needed.
Hit OK and now you can see those services on the appointment.
You will see the service detail on the Dashboard.
On the groom schedule.
On the groom calendar.
Quick Tip: Great for Common Service Variations
Advanced Groom Services are useful for facilities that charge differently based on coat type, pet size, appointment type, or specialized grooming services.