Help CenterThe Appointment tab on the pet card and client card will have a Confirmed tag if the The Confirmed tag provides a quick way to see whether an appointment has been confirmed, helping staff identify which clients have acknowledged their upcoming reservation. By displaying confirmation status directly on the Appointment tabs of the pet and client cards, employees can quickly review appointment activity without opening individual records, making it easier to manage reminders, follow-ups, and scheduling communications.
Important Note: Confirmations Can Come from Multiple Sources
Appointments can be marked as confirmed either by an employee or through SMS appointment confirmations and reminder messages.
Common Uses for the Confirmed Tag
- Reviewing upcoming appointments
- Identifying unconfirmed reservations
- Managing reminder follow-ups
- Verifying client responses to SMS confirmations
- Quickly checking appointment status from pet or client records